Privacy Policy

Welcome to Crystal Beach Resort! We are committed to protecting your privacy and providing a secure experience during your stay with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

Information We Collect

We collect various types of information to enhance your experience at Crystal Beach Resort.

1. Reservation and Guest Information:

  • Name
  • Contact details (email address, phone number)
  • Payment information
  • Special requests

2. Usage Data

  • Information on your interactions with our services, facilities, and staff.

3. Location Information:

  • For services like shuttle arrangements or location-based offerings.

4. Photographs and Videos:

  • Images captured for security, promotional, or event documentation purposes.

How We Use Your Information

We use the collected information for the following purposes:

1. Reservations and Guest Services:

  • Managing bookings and providing personalized guest services.

2. Communication:

  • Responding to inquiries, requests, and feedback.
  • Sending reservation confirmations and relevant updates.

3. Improving Services:

  • Analyzing data to enhance our facilities, services, and overall guest experience.

4. Marketing:

  • Providing information about our resort, promotions, and events.

Information Sharing

We do not sell, trade, or rent your personal information to third parties without your consent. However, we may share your information with:

  • Service Providers:

    • Trusted third-party service providers assisting in delivering our services (e.g., payment processors, transportation services).

  • Legal Compliance:

    • Disclosure to comply with applicable laws, regulations, or legal processes.

Security Measures

We take precautions to protect your information:

  • Secure Transactions:

    • Your payment information is encrypted and processed securely.

  • Restricted Access:

    • Access to personal information is restricted to authorized personnel.

Your Choices

You have the right to:

  • Access and Update Information:

    • Review and update your personal information by contacting our front desk.

  • Marketing Preferences:

    • Opt-out of receiving promotional emails by following the instructions in those emails.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Please check the policy’s date for the latest revision.

Contact Us

If you have questions about this Privacy Policy, please contact us at